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Contact Us

11.06.2025

📬 Contact Us – We’re Here to Help!

At Trendporta, we love making shopping simple and enjoyable — and that includes helping you whenever you need it. Whether you have a question about an order, a product, or just want some guidance, our team is ready to assist.

✉️ Email Support

The fastest way to reach us is by email: servbox@trendporta.com.
We aim to respond to all inquiries within 24–48 business hours. No bots, no long waiting queues — just real people ready to help.

🛠 What We Can Help With

Here are some of the most common topics we assist with:

  • Tracking your orders and shipping updates

  • Product questions, availability, and details

  • Exchanges, returns, or refunds

  • Payment or checkout issues

  • Suggestions, feedback, or general inquiries

🔄 Returns & Exchanges

If you need to return or exchange an item, contact us first at servbox@trendporta.com. We’ll guide you step by step to make the process simple and stress-free.

⏰ Customer Service Hours

  • Monday – Friday: 9:00 AM – 6:00 PM

  • Saturday & Sunday: Closed

We take pride in friendly, helpful service, so don’t hesitate to reach out — your satisfaction is what keeps Trendporta going!